Edit domain

Customize

At the top of the domain details section, you'll find a button labeled 'Customize'. This button can be clicked at any time to enter the user interface editor. The editor allows you to customize the look and feel of the cookie consent banner, so it matches your website's design. To learn more about how to customize the cookie consent banner, please see our Customize section.

Overview

On the Overview tab of the Domain Details section, you will find a collection of useful information to manage your domain. This information is divided into six boxes to help you easily understand your domain's usage, cookies, version, and usage limits. Each box provides details on different aspects of your domain, including your subscription and usage, the number of cookies detected, helpful links to commonly used features, the current CookieHub widget version, any pending cookie scans, and session usage for the current billing period.

Subscription and usage: In this section, you'll see the details of your current subscription plan, including the included monthly sessions and the next renewal date. If you wish to upgrade or downgrade your subscription plan, simply click the "Change subscription" button.

Cookies: Here, you can view the number of cookies detected in the most recent scan and check if CookieHub is correctly blocking them. To get more detailed information about the cookies in use, categories, and add more details, click the "Manage cookies" button. You'll be taken to the "Cookies" tab where you can see a complete overview of the cookies being used, categorize them, and more.

What do you want to do?: This section provides helpful links to actions that you may want to perform next. Here, you can customize the user interface, edit content and translations, change settings and regions, enter the implementation assistant, and manage cookies.

Version: In this section, you can see the current version of the CookieHub widget in use. If an update is available, you can click the "Upgrade" button to get the latest version.

Cookie scan: In this section, you'll find the details of the most recent cookie scan. If a scan is currently pending, you'll see an indication here.

Usage: This section displays your current session usage for the current billing period compared to the included sessions.

In the lower section of the Overview tab, you can perform several actions to manage your domain:

Reset user consents: If you've made significant changes to your website or need to ask users for consent again, you can reset their consents with this action.

Import settings: To speed up configuring a new domain, you can import settings from an existing domain in your account.

Change log: This section displays a list of changes made to your domain over time, allowing you to revert to earlier versions if needed.

Delete domain: If you no longer need a domain, you can delete it using this action. Please note that this action is irreversible and will delete all customizations and consent logs associated with the domain.

Implementation

The Implementation tab is where you can find information on how to correctly implement CookieHub into your website. Proper implementation is crucial to ensure that tracking data and cookies are not lost or set prior to consent. Depending on your current setup and CMS, CookieHub can be implemented in various ways. To make this process as easy as possible, CookieHub provides an Implementation Assistant to guide you through the process. Choose from the following implementation methods: Google Tag Manager, Wordpress plugin or manual insertion of the code.

Settings

The Settings tab is where you manage the settings for your domain in CookieHub. It is divided into five sections: General, Consent storage, Regional Settings, Languages and Categories.

General

In the General section, you can enable or disable general settings for your domain. This includes options such as:

Consent Log: When enabled, CookieHub will collect anonymous data about the user's choices, browser information, and unique token in order to present the user's choices if required.
Automatic Updates: Automatically update the CookieHub widget to the latest version.
Automatic Cookie Blocking: When enabled, CookieHub will automatically block cookies set by common services until the user has consented.
Europe Only Storage: When enabled, consent log data will be stored in data centers owned and operated by European service providers.
Google Consent Mode (GCM): When enabled, CookieHub will automatically update the consent status in GCM based on user choices.
Automatic Cookie Removal: When enabled, CookieHub will automatically remove any cookies set for categories that have not been allowed by the user.

Consent storage

This section allows you to customize how CookieHub stores user consent. You can change the name of the CookieHub consent cookie and its lifetime in days. By default, the consent cookie is called "cookiehub" and has a lifetime of 365 days.

Users are prompted to reconsent after the consent lifetime days have passed since their last consent. This means that if a user gave consent to cookies on your website and the consent lifetime is set to 365 days, they will be prompted to give consent again after 365 days have passed. This is to ensure that users have control over their data and can change their preferences over time.

Regional settings

Customize CookieHub's behavior and policy frameworks based on the location of your website's visitors. With the Region settings, you can control the type of dialog, consent type, policy framework, and overall design of the CookieHub dialogs for each individual region. You can add new regions and customize their settings below. The default region is used as a fallback, controlling the default behavior when the user is not located in any of the specified regions.

Add region

To add a new region in CookieHub, follow these steps:

Click the "Add new region" button in the "Regional settings" section of the "Settings" tab.
Select the region you want to add from the dropdown menu. This can be a region group, such as "Europe," a country, or a U.S. state.
If you want to copy settings from another region that has already been created for this domain, select that region from the "Copy settings from region" dropdown menu.
Once you have selected the region and copied any necessary settings, click the "Add region" button to confirm.

This will create a new region in CookieHub that you can customize with its own dialog type, consent type, policy framework, and design. The default region will be used as a fallback when the user is not located in any of the specified regions.

Languages

In the Languages section of the Settings tab, you can configure the language settings for your CookieHub widget. This includes selecting a default language and any additional languages you want to make available. You can also specify how the widget should determine which language to display based on various detection methods.

Here are the available options in the Display language dropdown:

Always use default language: This option will always show the language selected in the Default language box.
Automatically detect: With this option selected, CookieHub will automatically determine the language to display based on various detection methods.
Match browser language: When this option is selected, CookieHub will detect the language sent by the user's browser and display a matching language if it's available.
Match HTML tag language: If this option is selected, CookieHub will detect the language specified in the HTML <lang> property and display a matching language if it's available.
Match URL prefix: This option detects the first section of the URL and tries to display a matching language if it's available. For example, if the URL is /en/about, CookieHub would use English based on the "en" part of the URL.

Content

The Content tab allows you to update the content and labels displayed in the CookieHub dialogs. You can select the language at the top of the page (available for paid subscriptions only) and view all the content and labels listed below. The current value is displayed in an editable input box on the left, while the default value is shown on the right for reference.

In addition to the standard content and labels displayed in the dialogs, you can also provide descriptions for all detected cookies and translate them into different languages.

To update the content or label, simply modify the input box for the corresponding field and click the "Save & Publish" button to apply the changes.

Scans

The Scans tab is where you can see the results of cookie scans for your domains, as well as configure the scanner for your website. Cookie scans provide valuable information about the cookies used by your website and help you ensure compliance with relevant regulations. In the scans list, you'll find the status of each scan, the number of cookies detected, the number of pages scanned, and other relevant information. Use the scanner configuration options at the bottom of the page to adjust how the scanner behaves for your website.

Request rescan

To request a rescan of your website, navigate to the Scans tab in the CookieHub dashboard and click the "Request rescan" button. This will trigger a new crawl of your website, and you'll receive an updated list of cookies in use once the scan is complete.

Please note that you cannot request a rescan if the last scan was completed less than 5 minutes ago. Additionally, depending on the size of your website and the complexity of its cookie usage, the scan may take some time to complete. Once the scan is complete, you'll be able to view the results in the Scans tab.

Crawler Settings

The Crawler Settings section allows you to customize how CookieHub's automatic cookie scanning works on your website. Here are the options you can adjust:

Automatic Cookie Scans: When enabled, your website will be scanned once every month, and CookieHub will automatically generate a categorized list of active cookies and create a cookie declaration. This means that you don't have to manually update your cookie policy each time new cookies are added or removed from your website.

Include localStorage and sessionStorage: When enabled, in addition to detecting cookies on your site, all entries in the browser's localStorage and sessionStorage will be detected and categorized just like normal cookies.

Publish After Successful Scan: Automatically publish the CookieHub widget once a scan is completed to update the list of cookies shown in the cookie declaration.

Reset Consent After Scan: Reset user consent once a scan is completed to ask all users to give consent again.

Entry URL: This is a relative path used by the CookieHub scanners to determine where to start the crawl. Usually, the value is "/" to indicate that the crawl should be started at the front page.

Maximum Scanned Pages: Usually, all cookies in use on your website will be discovered within the first 100 scanned pages. If your website has thousands of pages, and the CookieHub crawler takes a long time or has a negative impact on your server performance, you can set the maximum number of scanned pages.

Included URL Prefixes: If you only want to include certain prefixes in the scan, you can type one relative URL prefix in each line. Leave this field blank to include all URLs.

Excluded URL Prefixes: If you want to exclude certain parts of your website from the cookie scan, you can type one relative URL prefix in each line.

Authentication: You can enable authentication to allow CookieHub to scan pages that require a login.

Sub domains

In the subdomains section, you can manage the subdomains that will be included in the cookie scan. If you want to include a subdomain, simply add it to the list.

It's important to note that CookieHub will automatically share consent between the top-level domain and all subdomains, so there's no need to add a subdomain here unless you want to include it in the cookie scan.

To add a subdomain, simply type the subdomain name in the input field and click the "Add" button. To remove a subdomain, click the trash can icon next to it.

Please note that if you add a subdomain, it may take some time for the scan to complete, depending on the size of the subdomain and the number of pages it contains. Once the scan is complete, you'll be able to view the results in the Scans tab.

Cookies

The Cookies tab displays a list of all cookies detected on your website, along with detailed information about each of them. From this tab, you can move cookies between categories, add descriptions for each cookie, and edit their settings.

To edit a cookie, click the "Edit" button next to it. This will open a dialog where you can change the cookie's group and add a description. To move a cookie to a different group, select the new group from the drop-down menu. To add a description, type it in the input field provided. Click "Save" to save your changes or "Cancel" to discard them.

Cookies correctly set up (not set prior to user consent):

Cookies that are flagged with a green check icon have been correctly set up and have been verified to be not set until the user has consented to the associated category.

Cookies NOT correctly set up:

Cookies that are flagged with a red X need attention as they are set prior to user consent or have not been placed in a category yet. If any of the cookies are necessary or preference cookie, move it to the necessary or preference categories to clear the flag.

Please refer to the Implementation troubleshooting guide to figure out why it's being flagged.

Reports

The Reports tab provides an overview of your website's cookie usage and user consent actions. The following reports types are available:

Session Usage Report: This report shows the number of sessions/pageviews for your website over a selected time period. You can select a custom time period or choose from one of the predefined options.

Consent Actions Reports: These report shows the number of consent actions taken by users for each category, such as giving or withdrawing consent. You can select a custom time period or choose from one of the predefined options.

Note: In order to collect consent actions, you need to enable the Consent Log feature in the Settings tab.

In the Consent Log tab, you can download a CSV file with the consent log entries for your domain. The consent log contains information about when users gave consent to specific cookie categories on your website.

To download the consent log, follow these steps:

Go to the Domain section of the CookieHub dashboard.
Click on the Consent Log tab.
Select the date range for which you want to download the consent log.
Click on the "Create request" button to download the consent log file.

Please note that the consent log feature needs to be enabled from the Settings tab for consent actions to be collected. The consent log can help you demonstrate compliance with data protection regulations, such as the GDPR, by providing evidence of user consent for the use of cookies on your website.